Generally speaking, you will not be invoiced for a project
until it’s complete. However, there may be some exceptions. Example:
maybe it is an usually large order that requires a down payment.
We do accept credit cards.
Your logo MUST be in the proper format for best reproduction. Upon
review, I can let you know if conversions are needed. There are usually
always set up charges.
Shipping is applied to almost all
orders. (There is one pen company I work with quite a bit who provides
free shipping, and free set up but they are the exception to the rule.)
| UNDER CLAUSE:
This industry – promo products – has an OVER | UNDER
clause that gives them the wiggle room to provide 5-10% MORE or LESS
than the amount ordered. Your final invoice will reflect the amount
shipped. I’m not really a fan of this clause. If you’re not either, let
me know and we can request EXACT AMOUNT SHIPPED. SOME companies – so you
know—charge AN EXACT AMOUNT ORDERED CHARGE. Not a fan of that either …
and if these were small fees, I would just cover them … but they are
not. I don’t like unpleasant surprises that cost more money, so I like
to put it all out there … from the get go.